Instructions
| Greenville | Charlotte | Atlanta | Charleston | |
|---|---|---|---|---|
| Main Navigation | Extensive - very large mega menus | Hamburger menu only - breaks into smaller categories step by step - see Images 1 and 2 | Extensive - very large mega menus - see Image 3 | Extensive - very large mega menus |
| Visual Simplicity | A good amount of information without being too dense | Information is more densely packed than other two sites - see Image 4 | Minimalistic - very little is on display without interaction | Similar to Greenville - fairly simple, but with a good amount of info - see Image 5 |
| Search | Search bar placed at top right - see Image 6 | Search bar placed at top right - see Image 7 | Search bar placed at top right - see Image 8 | Search placed prominently within the hero image - see Image 9 |
| “Graphic Links” | Row at top of page - see Image 10 | Row at top of page - see Image 11 | Cards further down the page - see Image 12 | Two rows just below hero image - called ‘Help Center’ - see Image 13 |
| Non-Emergency Help | Non-emergency number not terribly easy to find | Top navigation link to an entire page on 311, with friendly pictures of operators; also offers Olark’s chat tool during work hours - see Image 14 | Link to “311” - Atlanta’s hotline for non-emergency government services - see Image 8 | Entire row dedicated to customer service - phone number plus 3 buttons - see Image 15 |
| Social Media Links | Header and footer | Footer only | Footer and along right edge; see Image 16 | Top of footer - findable without being conspicuous |
| Available Tasks | Mixed in with all the other options in the navigation | Mixed in with all the other options in the navigation | A main nav mega menu item titled “I WANT TO…” - see Image 17 | A main nav mega menu item titled “HOW DO I…” - see Image 18 |
| Scroll-to-Top Button | Yes | Yes | Not needed - page is short | None visible |
| News Updated | 7/28/23 - appears well updated | 7/27/23 - appears well updated | 8/2/23 - appears well updated | 7/31/2023 - appears well updated |
| Quirks | On mobile, the hero and Graphic Links take up the whole screen and are spaced in a way that made me wonder if the page was still loading - see Image 19 | The first menu item in the nav bar is “Site Footer”, which goes to a blank page - see Image 20 | On many top-level pages, there’s a button to “Listen” to the list of links below - see Image 21 | A somewhat obnoxious green color detracts from an otherwise nicely low-key design (especially on the calendar) - see Image 22 |
