Goal: To discover pain points in learning Brave’s video playlist and background play features.
How did the user’s introduction to Brave go?
- How would you describe the overall experience of using Brave?
- How did it feel figuring out Brave's features?
What obstacles did the user face?
- What were some of the challenges figuring out the Brave browser?
- Have you used similar apps that had an easy way of making video playlists? How do those apps work?
How might the user interact with Brave in the future?
- Is this an app that you think you might end up using? Why? Why not?
- How important are the privacy features for you?
- How important are the playlist features?
- How important is ad-free YouTube for you?
- How important is the ability to play media in the background?